eKYC

The Role of Financial Technology in Disaster Recovery Efforts

Oxfam Pilipinas, together with the Department of Health and other l non-government organizations, visited an evacuation area to assess the immediate needs of those affected by the Taal Volcano eruption in Batangas. (Photo: April Bulanadi/Oxfam)

Oxfam Pilipinas, together with the Department of Health and other l non-government organizations, visited an evacuation area to assess the immediate needs of those affected by the Taal Volcano eruption in Batangas. (Photo: April Bulanadi/Oxfam)

When Taal Volcano erupted in January 2020, over 70,000 people were forced to take shelter in 300 evacuation centers – the start of a long period of displacement for many. A state of calamity was declared for the entire Calabarzon region. Local authorities expect this to be in effect for the rest of the year.

Elizabeth Embrado had just given birth to her child when Taal Volcano erupted in January. Fearing for their safety - because they lived just a few kilometers away from Taal Lake, in Barangay Nangkaan, in the town of Mataas na Kahoy -she and her family immediately evacuated. Elizabeth's family stayed at a school, which served as the local government's temporary evacuation facility back in January.

Along with displacement is the loss of livelihoods of thousands who rely on agriculture for a living, especially those who are subsistence farmers and fishers. The Department of Agriculture estimated damage to crops to be over $60 million, while local fisheries suffered more than $30 million in damages. This was another burden faced by Elizabeth's family, whose husband works as a fisherman. She said her husband had to stop fishing in the lake because of the eruption. All of this while they had new financial needs with their newborn.

Elizabeth, with her one-month-old baby, in a classroom which serves as a temporary evacuation center in Mataas na Kahoy town, Batangas province.  Elizabeth and her baby are among those displaced by the Taal Volcano eruption in January. (Photo: April…

Elizabeth, with her one-month-old baby, in a classroom which serves as a temporary evacuation center in Mataas na Kahoy town, Batangas province. Elizabeth and her baby are among those displaced by the Taal Volcano eruption in January. (Photo: April Bulanadi/Oxfam)

The loss of livelihoods will impact the recovery of affected communities for a long time to come. Humanitarian and development agency Oxfam highlighted early on the need for emergency response plans to anticipate the prolonged displacement of communities within the hazard zone. There was initially an outpouring of support to help displaced families, but there is a critical need to ensure that support continues into the recovery phase.

During Oxfam’s visit to Elizabeth and other displaced families in January, while they expressed gratitude for the relief assistance they received from various groups, they expressed how they would actually much rather receive cash assistance. Indeed, cash support would empower Elizabeth and others to prioritize their needs and increase their sense of self-worth, dignity, and control over their lives. For Elizabeth, her priority needs were essential items for her newborn baby, and livelihood support.

“Our experience in responding to humanitarian emergencies has taught us how economic empowerment is critical to the resilience of Filipinos, particularly women from marginalized communities. This includes access to financial services, access that can be facilitated increasingly through digital platforms. Not only that, digital financial technologies also provide a safer and more dignified way to support affected communities, and help jumpstart local economies by increasing people’s access to financial services,” Oxfam Pilipinas Country Director Lot Felizco said.

Digital financial technology is playing a key role in helping communities in the recovery effort. Oxfam has partnered with Singapore-based FinTech, LenddoEFL, for its digital identity verification solution, known as electronic know your customer (eKYC). This technology allows the user’s identity to be verified faster and more effectively, directly from their mobile device. This enables cash to reach the recipient more efficiently during a humanitarian response. LenddoEFL is providing its services free of charge to support the disbursement of funds to families displaced by the eruption.

“The task of rebuilding requires a considered and tailored approach, guided by those on the frontlines. It is through authentic partnerships, like Oxfam and LenddoEFL, that effective change can be made,” LenddoEFL CEO, Paolo Montessori said.

“We are a mission-driven company, and we are proud to be working with Oxfam at this critical time for the people in the Calabarzon region,” Montessori added.

LenddoEFL first partnered with Oxfam Philippines in 2018 following the devastation wrought by Typhoon Ompong. LenddoEFL’s eKYC solution was deployed to streamline financial assistance to over 1,000 farmers in Cagayan province.

This means the registered farmers were able to access a wide range of financial services, including savings accounts and loans from Philippine financial institutions, in line with regulations of the Bangko Sentral ng Pilipinas (BSP). Regulations in the Philippines have required face-to-face or real-time online interviews to register new-to-card, or new-to bank current account/savings account customers. With this innovation, farmers could be verified faster and more conveniently from their mobile phones.


About LenddoEFL

LenddoEFL offers software solutions to bridge the gap between lenders and the underserviced. Financial Institutions trust our software solutions to power their financial products, enabling them to reach previously untapped market segments, driving their bottom line. LenddoEFL is built upon over ten years of academic investment purely in risk and decision-making algorithms, having been founded at Harvard. We use AI and advanced analytics to bring together the best sources of digital and behavioral data to help lenders in emerging markets confidently serve underbanked people and small businesses.

About Oxfam

Oxfam is an international confederation of 20 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty. Oxfam Pilipinas has been working in the country for more than 30 years. Its goal is to contribute to the eradication of poverty by supporting women and other vulnerable groups in saving lives and building livelihoods, enhancing their resilience to crises, and making their voices heard of holding duty-bearers accountable.

Header Photo by Lance Lozano on Unsplash

FintechNews.Sg | RCBC Embarks on Digital KYC with LenddoEFL to Onboard Millions of Unbanked Filipinos

Originally posted on fintechnews.sg

PHILIPPINES (Fintechnews) October 22, 2019 – Rizal Commercial Banking Corporation (RCBC) has sealed a partnership with LenddoEFL for faster and more convenient financial account opening for Filipinos through an end-to-end digital verification and authentication solution.  To date, Know Your Customer (KYC) processes have always required a face-to-face or real-time online interview to onboard bank customers.

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“With digital KYC, consumers, particularly those who are unbanked, can open deposit accounts, apply for loans online, take out new insurance policies, do money transfers, and pay more than 2,000 billers through RCBC’s DiskarTech virtual bank in less than five minutes, anytime, anywhere. This is simply commoditizing customer convenience in an era when consumers prefer to interact through online channels,” said executive vice president and chief innovation and inclusion officer Lito Villanueva.

Government regulator Bangko Sentral ng Pilipinas (BSP) has been at the forefront in championing inclusive digital finance and digitalization through emerging regulations leveraging on technology. “Overcoming the barriers to digital connectivity will not only promote accessibility to digital financial products, but will allow innovators to improve the design, enhance security features, and drive down the cost of financial services,” in a speech delivered by BSP Governor Benjamin Diokno at the recent 2019 Financial Executives (FINEX) conference.

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“This is a game-changer as we continue to adopt alternative digital verification to help push for a more secure, faster and reliable verification process to onboard more unbanked and underserved segments into the financial system, supporting BSP's mission of financial inclusion,” said Judith Dumapay, APAC Sales Director Philippines, LenddoEFL.

Based on the 2017 Financial Inclusion Survey, only 23% of Filipino adults have a formal account. Only 48% of adults save, but 7 in 10 savers keep their savings at home. Of the 22% of Filipino adults who avail loans, 4 in 10 do so through informal sources.

South China Morning Post | Technology guides RCBC Bankard’s strategy for new clients

Originally posted on South China Morning.

Country Business Reports interviews and articles by Discovery Reports www.discoveryreports.com

More than an alternative payment method for cash, credit cards today function more as a multi-purpose card as many institutions incorporate incentives such as airline miles, dining credits, discounts and more. Understanding how credit cards need to be more relevant and more integrated to the lifestyles of users, RCBC Bankard is dedicated to developing cards that address their requirements.

Specialising in lending and payments facilitation, RCBC Bankard, the credit card arm of Rizal Commercial Banking Corp (RCBC), is among the fastest-growing credit card brands in the Philippines. It steadily built its technological knowledge and capabilities to rapidly bring to market a curated portfolio of products and services.

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The Philippine market is generally underserved. We want to issue five million credit cards in the Philippines in 10 years

Simon Calasanz, president and CEO

Available under major card association brands Visa, Mastercard, JCB and UnionPay, RCBC Bankard offers 11 co-brand credit cards, including tie-ups with AirAsia, MANGO and Phoenix Petroleum, among others.

“We regularly assess the transaction behaviour of customers to customise our offers for them. We tailor everything according to analytics,” says president and CEO Simon Calasanz.

As more consumers increasingly lead digital lifestyles, RCBC Bankard will be launching a mobile app by the end of this year. It also plans to increase customer touch points through text messaging and online messaging support.

To further advance its technological expertise, RCBC Bankard is actively partnering with financial technology firms to enhance and optimise its operations. In the past few years, RCBC Bankard has been working with Singapore-based fintech LenddoEFL, a market leader in alternative credit scoring and Filipino identity verification solutions, to speed up its digital transformation. RCBC Bankard and LenddoEFL effectively allow new-to-bank applicants to use their digital footprints to unlock access to financial services with the use of cloud-based solutions fully aligned with Bangko Sentral ng Pilipinas requirements.

RCBC Bankard is bullish about becoming among the top credit card companies. “The Philippine market is generally underserved. We want to issue five million credit cards in the Philippines in 10 years,” Calasanz says.

www.rcbcbankard.com

Press Release | LenddoEFL Launches eKYC Solution to Speed Up Verification in the Philippines

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Aligned with Philippine banking regulation, technology-aided verification from LenddoEFL can help more people get faster, more convenient access to financial services.

MANILA, PHILIPPINES (PRWEB) AUGUST 28, 2018

LenddoEFL, whose verification, credit scoring, and consumer insights helps leading banks make data-driven decisions, launched an electronic Know Your Customer (eKYC) product for customers applying for credit card and bank accounts at Philippine financial institutions consistent with Bangko Sentral ng Pilipinas (BSP) regulation.

To date, Know Your Customer (KYC) regulations in the Philippines have always required a face-to-face or real-time online interview to onboard new-to-card or new-to-bank current account/savings account (CASA) customers.

Now, customers will be able to get verified as part of a CASA or credit card account application faster and more conveniently by opting-in to avail of the eKYC solution from their mobile phone. LenddoEFL’s eKYC solution offers a simpler way for banks to onboard new customers. See BSP Circular 950, Subsection X806.2 item D for details on using information and communication technology (ICT) in the conduct of face to face contact.

“This is a game-changer as we continue to adopt alternative digital verification and scoring to help push for a more secure, faster and reliable verification process to onboard more unbanked and underserved segments into the financial system, supporting BSP's mission of financial inclusion,” said Judith Dumapay, APAC Sales Director Philippines, LenddoEFL.

Each bank considering to use technology-aided verification must do so within their risk-based customer acceptance policies and anchored on the results of their risk assessment process. They also remain responsible for watchlist screening.

Read in PRWeb.com